"How do I...?"

Knowledge base for participants who have issues they can self-solve.

How do I get a tax receipt for a donation I made?
A receipt should have been emailed to you after your donation was made. If you need a copy of your receipt, submit a request through our support portal! No...
Thu, 17 Dec, 2020 at 3:17 PM
How do I get in touch with Extra Lifers near me?
Feel free to hop in our official Extra Life Discord server and/or the official Extra Life Facebook Groups to find other Extra Lifers in your area! We have t...
Tue, 19 May, 2020 at 8:44 AM
How do I delete my account?
We're sad to hear you'd want to take a break, but completely understand! If you'd like to de-activate your Extra Life account, please create a...
Thu, 18 Jun, 2020 at 11:38 AM
How do I find my participant ID?
Find your participant ID by going to your fundraising page, or logging in and clicking "My Page". Once the page is loaded, look at your URL and th...
Thu, 18 Jun, 2020 at 11:43 AM
How do I create a Facebook fundraiser?
**Note, this feature will convert all donations into USD and Facebook donations outside of the USA will not offer tax receipts. Fundraising pages can curren...
Wed, 8 Jul, 2020 at 4:29 PM