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Knowledge base
Extra Life
"How do I...?"
15
How do I add the Twitch Extension?
How do I create a custom URL?
How do I change teams?
How do I become a partner with Extra Life?
How do I delete an offline donation I added?
See all 15 articles
Getting Started
16
What is Extra Life?
Where does the money I raise go and how can gaming help children's hospitals?
What are my options for fundraising in CAD?
What are teams?
How do people get their events started?
See all 16 articles
Fundraising Power Ups!
5
Missing your platinum power up reward?
Platinum upgrade
I upgraded to platinum but it's not showing on my page. What gives?
Where are my Extra Life United incentives?
Stream it Forward Pac-Man Challenge
Level Up
6
How can I learn more about being a team captain?
Do you have any hi-res logos or streaming overlays I can use?
Incentives and milestones!
Do you accept matching donations?
Is there documentation on using JSON to help me create applications to track my donations?
See all 6 articles
Live Streaming
4
How do I start streaming for Extra Life?
Do I have to stream my gameplay?
Does Extra Life have streaming graphics or videos to promote my stream?
The embedded banner is broken/not working!
Extra Life DLC 2021
14
What do you mean by "Extra Life DLC"?
When will new DLC items be released throughout the year?
How do I redeem my Extra Life DLC?
What do I need to do to unlock the Extra Life coloring book?
Do I have to pay for shipping?
See all 14 articles
Extra Life United 2021
25
What is Extra Life United?
Is there a registration fee?
When does event registration close?
How do I sign up?
What happens after I register for games?
See all 25 articles
Help Desk Software
by Freshdesk