Extra Life Support Center

"How do I...?" 18

• How do I delete an offline donation I added?
• How do I submit a check or cash that was donated? (Offline Donation)
• How do I get a tax receipt for a donation I made?
• How do I get in touch with Extra Lifers near me?
• How do I contact my hospital?

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Getting Started 16

• What is Extra Life?
• Where does the money I raise go and how can gaming help children's hospitals?
• What are my options for fundraising in CAD?
• What are teams?
• How do people get their events started?

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Level Up Your Fundraising 6

• Becoming a Team Captain
• How can I learn more about being a team captain?
• Do you have any logos or streaming overlays I can use?
• Is there documentation on using JSON to help me create applications to track my donations?
• Can I do giveaways or raffles on stream or in person?

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Power Ups for Platinum Fundraisers! 5

• Platinum upgrade
• I upgraded to platinum but it's not showing on my page. What gives?
• Missing your platinum power-up reward?
• I earned a Hero Medal, how do I redeem it?
• Where are my Extra Life United incentives?

Live Streaming 4

• How do I start streaming for Extra Life?
• Do I have to stream my gameplay?
• Does Extra Life have streaming graphics or videos to promote my stream?
• The embedded banner is broken/not working!

Tiltify - Fundraising Platform 17

• Tiltify Data Migration
• Who do I contact if I have an issue with my Tiltify Fundraising page?
• Can I start an Extra Life team on Tiltify?
• Can my team choose a region/hospital to support?
• How do I verify I'm fundraising for my preferred children's hospital?

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Lifetime Achievement Award for Fundraising 10

• What is the Lifetime Achievement Challenge Coin?
• Who is eligible for the Lifetime Achievement Challenge Coin?
• How do I find my lifetime fundraising total?
• How do I redeem the Lifetime Achievement Challenge Coin?
• How long will the Lifetime Achievement Challenge Coin be offered?

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Bring Extra Life to Work 7

• What is 'Bring Extra Life to Work'?
• What resources do you have that can help me pitch Extra Life to my boss/HR?
• Where can I find information about CMN financials?
• What if they ask to speak to someone from CMN?
• How do I convert my individual participant page to a Team page?

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Cryptocurrency Donations for Extra Life 2

• Crypto Donations Now Accepted via Extra Life Fundraisers
• FAQ: Cryptocurrency Donations for Extra Life

Extra Life Unlock! Kids Stories from the Past 7

• How do I unlock the "Unlock! Kids Stories from the Past" (Donation Reward)?
• How will the funds raised go to benefit Children's Miracle Network?
• I am not registered for Extra Life; do I need to register to fundraise to get the Unlock! Kids Stories from the Past (Donation Reward)?
• What are the dimensions of Unlock! Kids Stories from the Past?
• What if I have additional questions about this fundraising reward?

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Extra Life Home Page 10

• Introduction
• Is extra-life.org going away?
• What happens to extra-life.org?
• How will this affect my DonorDrive fundraising page?
• Will I have to update all of my DonorDrive links in old posts that promote my page?

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