Extra Life Support Center
Enter your search term here...
New support ticket
Check ticket status
"How do I...?"
How do I add the Twitch Extension?
How do I create a custom URL?
How do I change teams?
How do I become a partner with Extra Life?
How do I delete an offline donation I added?
See all 15 articles
What is Extra Life?
Where does the money I raise go and how can gaming help children's hospitals?
What are my options for fundraising in CAD?
What are teams?
How do people get their events started?
See all 16 articles
Fundraising Power Ups!
Missing your platinum power up reward?
I upgraded to platinum but it's not showing on my page. What gives?
Where are my Extra Life United incentives?
How can I learn more about being a team captain?
Do you have any hi-res logos or streaming overlays I can use?
Incentives and milestones!
Do you accept matching donations?
Is there documentation on using JSON to help me create applications to track my donations?
See all 6 articles
How do I start streaming for Extra Life?
Do I have to stream my gameplay?
Does Extra Life have streaming graphics or videos to promote my stream?
The embedded banner is broken/not working!
Extra Life DLC 2021
What do you mean by "Extra Life DLC"?
When will new DLC items be released throughout the year?
What do I need to do to unlock the Extra Life dice set?
When will my dice arrive??
Do I have to pay for shipping?
See all 14 articles
Can I earn Platinum incentives on DonorDrive & Tiltify?
If I paid for Platinum on DonorDrive, do I have pay a Platinum purchase on Tiltify?
Are Platinum fundraising power-ups available on Tiltify? How can I upgrade?
How will I know if I am an Extra Life platinum participant or not?
Can I move my DonorDrive fundraising efforts over to a Tiltify fundraising page or vice versa?
See all 17 articles
Help Desk Software
by Freshdesk Support Desk