Extra Life Support Center

"How do I...?" 15

• How do I delete an offline donation I added?
• How do I submit a check or cash that was donated? (Offline Donation)
• How do I get a tax receipt for a donation I made?
• How do I get in touch with Extra Lifers near me?
• How do I contact my hospital?

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Getting Started 16

• What is Extra Life?
• Where does the money I raise go and how can gaming help children's hospitals?
• What are my options for fundraising in CAD?
• What are teams?
• How do people get their events started?

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Level Up Your Fundraising 6

• How can I learn more about being a team captain?
• Do you have any hi-res logos or streaming overlays I can use?
• Do you accept matching donations?
• Is there documentation on using JSON to help me create applications to track my donations?
• Can I do giveaways or raffles on stream or in person?

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Power Ups for Platinum Fundraisers! 5

• Platinum upgrade
• I upgraded to platinum but it's not showing on my page. What gives?
• Missing your platinum power-up reward?
• I earned a Hero Medal, how do I redeem it?
• Where are my Extra Life United incentives?

Live Streaming 4

• How do I start streaming for Extra Life?
• Do I have to stream my gameplay?
• Does Extra Life have streaming graphics or videos to promote my stream?
• The embedded banner is broken/not working!

Tiltify - Fundraising Platform 16

• Who do I contact if I have an issue with my Tiltify Fundraising page?
• Can I start an Extra Life team on Tiltify?
• Can my team choose a region/hospital to support?
• How do I verify I'm fundraising for my preferred children's hospital?
• I found a team on extra-life.org that I want to join. Can I connect my Tiltify page to that team?

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Lifetime Achievement Award for Fundraising 10

• What is the Lifetime Achievement Challenge Coin?
• Who is eligible for the Lifetime Achievement Challenge Coin?
• How do I find my lifetime fundraising total?
• How do I redeem the Lifetime Achievement Challenge Coin?
• How long will the Lifetime Achievement Challenge Coin be offered?

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Extra Life Controller 11

• What’s going on with the Extra Life Controller (Fundraising Reward)?
• How do I unlock the Extra Life Controller (Fundraising Reward)?
• Who is eligible for the Extra Life Controller (Fundraising Reward)?
• What system is the Extra Life Controller (Fundraising Reward)?
• Who made the Extra Life Controller (Fundraising Reward)?

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Bring Extra Life to Work 7

• What is 'Bring Extra Life to Work'?
• What resources do you have that can help me pitch Extra Life to my boss/HR?
• Where can I find information about CMN Hospitals' financials?
• What if they ask to speak to someone from CMN Hospitals?
• How do I convert my individual participant page to a Team page?

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Butterfinger In-Game Codes FF VII Rebirth 17

• What is the Butterfinger & Final Fantasy gaming promotion?
• Why is Butterfinger partnering with Extra Life?
• What is Game Day?
• How do I join Butterfinger’s Super Team Page?
• How many DLCs do I get if I donate more than $5?

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Extra Life D20 - Fundraising Unlock 13

• What’s going on with the D20?
• How do I unlock the D20?
• Who is eligible for the D20?
• How big is the D20?
• What about the funds I have already raised this year?

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